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Tom Franklin

Improving Processes by Using Activity Data
September 5 12:45PM

Please note that this pre-conference workshop is also open to non-delegates.

To book please click here.

Who should attend?

This pre-conference workshop will be of interest to ALT-C delegates and to other Further & Higher Education managers, practitioners, administrators and developers who share an interest in maximising the value of systems and services, not least with a view to enhancing the student experience and student success. The dialogue will benefit the varied input of managers, technologists and teachers.


Universities and colleges are collecting large amounts of activity data in log files.  Whenever someone logs into any system, when they use the virtual learning environment, search the library catalogue, download a resource, borrow a book – all these events may be captured.  This information can be used to

  • Understand what your users are doing,

  • Improve the services that you provide, and

  • Support users to work more effectively.

Examples of using activity data include recommender systems (such as Amazon’s ‘people who bought this also bought that’) and diagnostic tools to identify students at risk at an early stage.

However, care has to be taken in using activity data, as there are a number of analytical, legal and technical issues that need to be considered.

The workshop will draw on the work of the 2011 JISC Activity Data programme (, as well on complementary work in the JISC Business Intelligence and in North America. The workshop leaders (Tom Franklin, Helen Harrop, David Kay and Mark van Harmelen) have undertaken the JISC Activity Data programme synthesis as well as prior work in this space (


The aims of the workshop are to

  • Enable you to identify the potential benefits of making use of the activity data that is already being collected at your institution (or could easily be collected);

  • Understand the legal issues such as data protection and privacy that govern what you are allowed to do with the data;

  • Provide examples that can be used to build a case within your institution.

The hashtag for this event is #jiscad.

Annual Certified Members Meeting (ALT Session 0409)
September 7 4:45PM

0409 Annual Certified Members Meeting
CMALT Development Group (CDG)

0409 Annual Certified Members Meeting
CMALT Development Group (CDG)

Led by members of the CMALT Development Group (CDG) the 2nd annual Certified Members Meeting is taking place at this year’s conference. All Certified Members of ALT (CMALT Holders), candidates, assessors or individuals otherwise interested in CMALT and who are attending the conference are strongly encouraged to attend.The session will also allow all Certified Members attending to get to know each other and network as well as to enable them to share their views of the scheme and its development with members of the CDG.